Australia MedicAlert® Foundation
Non Profit Organisation
PurposeTo enrich the lives of members, volunteers and staff and improve our common community VisionTo be recognised as the ultimate emergency personal medical identification system in the world MissionTo provide personal medical information to protect and save lives in an emergency ValuesMedicAlert® respects the individual, member, staff, volunteer, we recognise each person’s needs and help each achieve meaningful goals. |
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MedicAlert® provides superior, professional service. Our products and services offer long-term value, meet real needs and are technically excellent
MedicAlert® excels in a caring, professional and responsive manner; the mediocre and commonplace are not acceptable to us
MedicAlert® began 50+ years ago when the daughter of a California doctor, Marion C. Collins, cut her finger – and realised that what health professionals didn’t know about their patients could harm them. After Collins’ daughter, Linda, had an anaphylactic reaction to tetanus antitoxin, he and his wife designed a bracelet engraved with their daughter’s allergy to alert medical personnel in any future emergencies.
The original bracelet is in the permanent collection at the Smithsonian Institute in Washington, DC.
Established in 1971 by Rotary and St. John Council, the non-profit Australia MedicAlert® Foundation has been providing protection and peace of mind to Australian families for over 30+ years.
The national office is located in Adelaide, South Australia and professionally staffed with paid employees who provide a complete support service to over 260,000 members, as well as processing thousands of application forms for membership and renewal every year. We also have a team of dedicated volunteers who provide vital day-to-day support to our operations.
Our national volunteer board of directors, with representation from both commercial and medical sectors of the community lead the Foundation with professional governance and mission values.
| Chairman: | Mr. Murray Bray, OAM |
| Deputy Chairman: | Dr. Peter Heysen |
| Directors: | Mr. John Bell, AM |
| Mr. Craig Hall | |
| Dr. Robert Hecker, AM | |
| Mr. Ian Pickering | |
| Mr. Richard Whittle | |
| Dr. Elizabeth Lewis, AM |
Our 24hr Telephone Hotline is attended by the State’s Ambulance Authority with professionally trained personnel who deliver essential patient care by despatching information held on the national confidential registry.
As a membership organisation, the quality of its services and the satisfaction of its members measure Australia MedicAlert® Foundation’s success. To this end, MedicAlert® must exceed reasonable expectations of its members by delivering innovative, reliable and cost-effective services. A consistent quality of services must be ensured through compliance of International Standards of Service and Operations.
As from 21st December 2001, the Privacy Act 1988 was amended to regulate the way organisations may collect, use, disclose, store and safeguard personal information.
For more than 30 years, MedicAlert®’s cornerstone is its history in protecting members’ lives with confidentiality. The Australia MedicAlert® Foundation acknowledges and complies with this Act and respects the fact that our members have provided the Foundation information in trust and it will continue to demonstrate its integrity and understanding by protecting and keeping secure, member’s confidential personal and medical information.
Australia MedicAlert® Foundation’s commitment to its members’ needs is vital and high standards of service continue to be our focus. Progressive strengthening of long term alliances with major leading professional bodies coupled with new opportunities continue to position the foundation as a highly respected healthcare service that is recognised for its vital, quality delivery of emergency information membership service.